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Stranded?
We're Here.
Professional roadside help arrives fast. No membership required.
What do you need?
Select the service you require
Where are you?
We need your location to send help
📍
Your phone number
We'll text you status updates
We'll send updates via SMS. Standard rates apply.
Request Status
Request #--
1
Request Received
We got your request for help
2
Provider Assigned
A service provider accepted your request
3
On The Way
Help is driving to your location
4
Arrived
Your help has arrived
Terms of Service
Last updated: January 2026
1. Service Description
One Tap Rescue provides a platform connecting users who need roadside assistance with independent service providers. We do not directly provide roadside services.
2. Platform Role
One Tap Rescue acts as an intermediary. Service providers are independent contractors, not employees of One Tap Rescue. We facilitate connections but do not guarantee service quality, timing, or availability.
3. Fees and Payments
Membership fees provide access to our dispatch network. Actual service fees (towing, repairs, etc.) are charged separately by the service provider. Prices vary by provider and service type.
4. User Responsibilities
- Provide accurate location and contact information
- Ensure vehicle is accessible for service
- Pay service providers for completed work
- Maintain civil communication with providers
5. Limitation of Liability
One Tap Rescue is not liable for any damages arising from service provider actions, delays, or service quality. Our liability is limited to refunding your membership fee.
6. Cancellations
You may cancel requests before a provider is en route at no charge. Cancellations after dispatch may incur fees as determined by the service provider.
7. Changes to Terms
We may update these terms at any time. Continued use constitutes acceptance of updated terms.
Privacy Policy
Last updated: January 2026
1. Information We Collect
- Location data: GPS coordinates to dispatch help
- Contact info: Phone number for status updates
- Payment info: Processed securely via Stripe
- Usage data: App interactions for improvement
2. How We Use Your Data
- Dispatch service providers to your location
- Send status updates via SMS
- Process payments
- Improve our services
3. Data Sharing
We share your location and contact info with service providers to fulfill requests. We do not sell your data to third parties.
4. Data Retention
We retain service records for 2 years for customer support and legal compliance. You may request deletion of your account data at any time.
5. Security
We use industry-standard encryption and security practices. Payment processing is handled by Stripe, a PCI-compliant processor.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us.
7. Contact
Questions about privacy? Email privacy@onetaprescue.com